Spa reservations may be made by calling us directly at 814.234.3366. We encourage you to schedule your spa services well in advance of your visit to ensure the widest selection of treatments and appointment times. Spa reservations must be made with a credit card or gift card.

We ask that you arrive 15 minutes in advance to allow for any paperwork. We will show you to the locker room where you can change into a robe and slippers and store your belongings. Rest for a few minutes in our exquisite quiet room where you can enjoy our cucumber-infused water and fresh fruit. Our steam shower is available prior to and following massages.

Arriving late will limit the time for your treatments, lessening the effectiveness and your enjoyment. As your service was reserved at a specific time, your treatment will end at its set time so that the next guest is not inconvenienced and the full service treatment price will apply. If you believe you may be late for your service, please call our Front Desk to accommodate you as best they can.

Many guests feel most comfortable fully disrobed for spa treatments. We provide robes and luxurious towels for draping your body during facials, massage therapy, and body treatments. What is most important is that you relax and de-stress in a way that is best for you. If you feel uncomfortable disrobing, we completely understand and will ensure your experience is as relaxing as possible.

At your first visit and once a year thereafter, we have health-related paperwork you will complete for your technician. These forms are kept private and are only available for the technician performing your service. Please be forthcoming with your personal health so that we can help you plan accordingly. If you have high blood pressure or a heart condition, it may be best to avoid body wraps or any treatments involving heat or detoxification. If you are allergic to iodine, avoid marine products such as seaweed. If you have varicose veins, avoid body scrubs in those areas. If you are pregnant, avoid essential oils, detoxification, and anything else that could raise your body temperature such as body wraps, steam rooms, and hydrotherapy tubs. Expectant mothers must also be past their first trimester before receiving massage or body therapy services.  If you are experiencing any medical conditions please inform the front desk coordinator and your technician so that we can offer you the proper services.

Without proper hair length waxing services cannot be performed properly. It is essential to have a minimum of three to four weeks of hair growth from previously shaving, or four to six weeks from previously waxing, in order to experience a successful and effective waxing service. While menstruation does not exclude you from having waxing services performed, if you are able to come in just after menstruation for discreet waxing services, it is typically the best time because you may experience less sensitivity due to hormone levels. A mild pain reliever taken 30 minutes prior to waxing services during this time may help with sensitivity.

Designer’s Denn provides bathrobes, slippers, and a personal locker during your visit. We also have an aromatherapy steam shower with hair products and amenities as well as a blow dryer for your convenience. Because we do not assume responsibility for personal items, please leave all jewelry and valuables at home or in your locker. To maintain a relaxing environment, all cell phones must be turned off or on vibrate. If, however, you need to be reached in an emergency, you may leave our front desk number. We will notify you immediately if needed.

Designer’s Denn Salon and Spa invites guests to bring their own alcoholic beverages for services. We can provide glassware for your enjoyment. We do not recommend excessive consumption of alcohol before or after massage or body treatments, as the detoxifying effects of these services can contribute to the dehydrating effects of alcohol. Designer’s Denn reserves the right to reschedule any services for guests who appear to be intoxicated.

We recommend allowing several hours between shaving and receiving any service that involves an exfoliation (body services, pedicures, body scrubs, gentleman’s facials) to decrease the risk of skin irritation or discomfort.

Please advise staff of any special requests, sensitivities or allergies, or if you are pregnant, nursing or taking any medications. We will use this information to keep you comfortable and safe throughout your spa experience. Please notify us of any discomfort or preferences regarding room temperature, music volume, or massage pressure during your spa experience.

We love our smallest guests; however, Designer’s Denn is an adult oriented atmosphere. Children may not accompany their parents into spa services unless they are receiving a service themselves. A parent or guardian must be present or give signed consent for any services given to a minor under the age of 18. Parents must be present for the duration of the service for any guest under the age of 12. This includes nail services.